Terms and Conditions

1. Identification

This website's name is  ATELIÉ.

⸻

2. Nature of the business

The Seller operates an online commerce model involving:

The Seller acts with supplier authorization and earns a clearly defined margin or commission.

⸻

3. Products

All products are described accurately and honestly.

The Seller commits not to sell unlawful or prohibited products and ensures product descriptions match the delivered items.

⸻

4. Pricing

Prices are displayed in [currency], inclusive of applicable taxes.

No hidden fees, interest, or unfair penalties apply.

⸻

5. Orders

Placing an order implies full acceptance of these Terms and Conditions.

Order confirmation is sent by email, and fulfillment is handled by the logistics partner.

⸻

6. Seller responsibility

The Seller remains fully responsible for order tracking and customer communication, regardless of fulfillment method.

⸻

7. Delivery

Delivery times are estimates provided prior to purchase.

In case of delay or delivery failure, a fair solution (refund or replacement) will be offered.

⸻

8. Returns & refunds

Customers may request a return within 14 days of delivery.

Refunds are processed fairly via the original payment method.

⸻

9. Personal data

Personal data is used solely for order processing and is never sold or misused.

⸻

10. Disputes

Any dispute will first be addressed amicably, in good faith and fairness.

⸻

11. Acceptance

By placing an order, customers acknowledge and accept these Terms and Conditions.